Getting Started Guide

This document is a step-by-step guide to deploy our solution on your server.

Functional Documentation

Discover all the functionalities included in our solution and how to use them.

Technical Documentation

Understand our code and how to modify it. Develop new modules and payment gateways.

API Documentation

Get familiar with our API and make your imports easy and automatic.

How many languages is your system compatible with?

Our system is available in English and is compatible with every other language. Changing the language of our product can be done by translating a resource file (resx) or by translating the templates for the front office. You can do it yourself or use our either our services or through an agency.

Is it possible to add new payment gateways?

Yes, it is possible with a little bit of development. This can be done either by yourself, through our services, or through an agency.

How does a crawler work?

We have two kinds of crawlers. The Common Crawler can extract files in XML or CSV format and the Dedicated Crawler can extract any other kind of file.

How can I set up your solution if I don't have a technical team?

If you are reluctant to develop the solution on your own, one of our partner agencies is happy to work with you on creating your marketplace.

What do I need to start up my own marketplace?

Our solution is turnkey and ready to use. You only need an xpress SQL licence (free), a Windows license and hosting platform.

What do you mean by "Unknown Categories"?

“Unknown Categories” allow you to link two categories that do not have the same name in the merchant catalog and in the marketplace. By linking them together, the catalog will be automatically inserted into the right category when it is imported by the merchant.

What is the difference between a product and an offer?

A product page contains the pictures and the description of the goods, whereas the offer page contains the price, the quantity and the shipping cost (which depends on the merchant). One product can have several offers (from different sellers).

Can I use your software with a mobile application?

Yes, you can connect your mobile app to your marketplace using our API.

How much does your license cost?

Our solution costs only 2% or less of your revenue with a minimum of $99 and an upper limit of $4000 a month. The subscription cost will vary in function of your income and catalog size.

Are you available to help me if I need some help?

We have a live chat, a forum, user guides and video tutorials to help you get started on our website. We also provide premium customer support and consulting services in order to resolve any problem that you might face.

How big should I product catalog be before launching my marketplace?

We recommend that you begin with an average catalog of a minimum of 1000 products. Don’t forget that the presentation is important! Make the marketplace more attractive to contribute to the success of your project.

Will I be able to access the source code?

Yes, our solution is open source, so you have access to the source code in order to develop it further. We keep access to the Datal Access Layer proprietary, however, which tells us which subscription corresponds with your marketplace.

Can I use a currency other than dollars?

Yes, you can use any currency of your choice.

Can I use your solution in my country?

Yes, our solution can be used in any country, language, and currency.

How is shipping cost defined?

First, the administrator will define the shipping zones. Second, the merchant will define his full shipping cost per zone. Finally, the merchant will define the shipping cost fee for his products. In fact, if a customer is buying more than one product from the same merchant, he is going to pay the full shippping cost for the first item and a smaller fee per item added. The merchant can also define free shipping costs based on a certain  cart amount.

Can I use existing Front Office templates?

Our solution comes with a default Front Office, complete with all of the features. We also provide some examples of templates that you will be able to use. You can choose to use our templates or design your own. It is entirely customizable, so you can add or subtract features and edit the design to your heart’s content.

Can I show ads on my marketplace?

You can show ads on your website; you can manage your platform as you want.

How is the VAT managed?

The VAT is directly managed between the merchant and the customer. The only VAT the marketplace takes into account is the one taken on the merchant commission.

How many languages is your system compatible with?

Our system is available in English and is compatible with every other language. Changing the language of our product can be done by translating a resource file (resx) or by translating the templates for the front office. You can do it yourself or use our either our services or through an agency.

Which open source software do you use to develop your scripts?

Our solution is built on a CMS that we developed from scratch in order to have a platform that is dedicated to marketplace business and workflows. We use C# technology and many frameworks, you can find more information here.

How does the payment flow work?

It depends on the payment gateway used. There are two options: the first one being that you will receive the payment and then pay your merchant minus the commission plus the shipping cost; the second one being that the payment gateway will automatically pay you the commission and pay the merchant the difference. Depending on your region, the first solution may require special agreements.

Can I keep my existing domain name?

You can use your existing domain name or create a new one. To use an existing one, you will have to configure your server and redirect your domain name to this one.

Can I link my Magento e-commerce site to your solution?

You can interface your Magento platform with our platform via an API. However, if you do not use specific modules on Magento, it will be easier for you to directly work from our solution. You’ll have to export your Magento catalog through our crawlers to our platform and update it from the back office merchant.

Can I use your solution to sell downloadable products?

Yes, our solution supports any kind of product or service.

Can sellers add serial codes to their products?

Yes, you can add serial codes when the merchant validates the order.  Once the order is approved, the customer will receive the serial code of the product through a confirmation e-mail.

How does your monthly license payment system work?

The cost of the subscription is based on your MarketPlace income and the size of your catalog, it will vary every month according to the highest of these two numbers in your marketplace.

How does your system manage product size and color?

On a product, you can configure the size format and the quantity available per size. This is what we call a declination (every product has one). Then, you can link the same products with different colors using cross-selling.

How can a merchant import his catalogs from other places?

You can import your merchant catalogs to your MarketPlace using our API’s or crawlers. Use the common one to extract XML and CSV files and the dedicated one to extract any kind of files. We have modules for Prestashop, Magento and Shopify to let merchants easily export their catalogs to your marketplace.

What kind of knowledge does our programmer need to have in order to develop the solution?

You will need some knowledge in HTML, CSS, Razor and Javascript if you want to create your own template. If you want to develop your own modules, you should know C# and Asp.Net MVC 4.0.

What language is your system written in?

We mainly use C# .net. and Asp.Net MVC 4.0. You can find more details here.

Can I change product pictures, slides, and the number of products per line?

Yes, our solution is completely customizable. You can change product pages from operator mode or from the merchant back office.

What happens if I overvalue or undervalue my needs?

You will pay the estimated monthly cost at the beginning of the month.
At the end of each month we will adjust the paid amount to the income and size catalog actually reach during the month:
If you overvalue your income and/or your catalog size, we will pay you back the difference.
If you undervalue your income and/or your catalog size, you will have to pay the difference.

Can merchants purchase products from his merchant account?

In our solution, sellers and buyers need different logins, but with a bit of development, sellers and buyers could able to use the same login.

Do you provide SEO and mobile/android applications?

Our front office is SEO compliant and responsive for both smartphones and tablets.

Can merchants create invoices from his back office?

The merchant downloads the invoice in his back office and the customer can access it from his account.

How is commission defined?

The commission is negotiated between you and the merchant. It can be changed from one merchant to another.

The Forum

Check out our online forum to discuss the solution and ask questions.

System Requirements


State of the art frameworks are at the root of our solution. We rely on some the biggest, most reliable frameworks there are for ORM, dependency injection, aspects, logging, and object mapping.

Rest assured that we aren’t reinventing the wheel.

Structure & Framework



NHibernate is a mature, open source object-relational mapper for the .NET framework. It’s actively developed, fully featured and used in thousands of successful projects.

Structure MAP

StructureMap is a Dependency Injection / Inversion of Control tool for .Net that can be used to improve the architectural qualities of an object oriented system by reducing the mechanical costs of good design techniques.

Asp.Net MVC 4.0

Asp.Net MVC 4.0 is a framework for building scalable, standard-based web applications using well-established design patterns and the power of ASP.NET and the .NET Framework.
We use Razor for web app and mail templates.

PostSharp Framework

The technology is Aspect-Oriented Programming (AOP) and it’s backed by more than 20 years of research and industry practice. It has provided the best of AOP to .NET developers since 2004.
We use it for caching purposes.

Language & Environment

Visual Studio 2013


Visual Studio provides you the flexibility to create applications that run on premises. You can leverage your existing skills with Visual Studio’s development environment for .NET languages.

IIS 7.5


Internet Information Services (IIS) for Windows® Server is a flexible, secure and manageable Web server for hosting anything on the Web.

SQL server 2008 or later


SQL Server provides mission-critical confidence with greater uptime, breakthrough performance, and enhanced security features.

Framework Microsoft .Net 4


The .NET Framework provides a managed execution environment, simplified development and deployment, and integration with a variety of programming languages, including Visual C#.

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